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Terms & Conditions

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Information

Thank you for choosing to book with Bod Hyfryd Bed & Breakfast. We look forward to welcoming you. By making this booking you are entering into an agreement with us

Please read our terms and conditions

 

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Prices
The price quoted is based on a bed and breakfast basis. Room rates are as follows:

  • Single occupancy is £75 per night in both rooms

  • Schooner (sleeps 2) - double room @ £85 per night

  • Rivendell (sleeps 2) - double room @ £85 per night

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Our Service
We live and work at Bod Hyfryd B&B and so the house is always staffed. As well as providing our guests with accommodation and breakfast we also attend to your room each day between 11.00am & 1.00pm to replenish the following: glasses/mugs, tea/coffee, fresh milk, empty the bins and make your bed

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Drying outdoor wear
If you have been out walking, sailing, cycling - or whatever - and you need your clothing drying for the next day, please let us know and we will organise this for you

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Smoking Policy

Smoking is not permitted anywhere within the Bed & Breakfast - including all of the outside/garden areas. For the care of future guests, if you smoke in your room a charge of £100.00 will be made to your credit/debit card, without prior notice. This charge is for the cost of deep cleaning the room, and your booking will be terminated with no refund of accommodation costs or supplements. Smoking is permitted only in the car park area

 


Pets
We regret that we are unable to accommodate dogs or pets of any description 

 


Cancellation and Insurance

  • Your booking agreement with us is a legal contract

  • On-line bookings require a deposit for the first night of stay; the balance may be paid at time of booking or on departure by debit/credit card or cash

  • Bookings made by telephone or email require a deposit

  • Commercial, Business Credit Cards and American Express will incur a 1.9% charge

  • Seven days notice of cancellation is required for a refund

  • Please note we are a small business and as such rely heavily on forward bookings, so cancellations can have a significant impact on us

  • If cancellation occurs within 7 days of arrival we regret the deposit will not be refunded

  • An un-notified ‘no-show’ will incur an additional £50 charge

  • If applicable, these charges will be charged to the credit card whose details were provided at the time of booking

  • We strongly recommend that you have travel insurance to cover any unforeseen need for cancellation

 


Non-availability of Accommodation
We will only cancel your holiday if your accommodation becomes unavailable for reasons beyond our control. We will attempt to find you alternative local accommodation of a similar standard however our liability will not extend beyond this

 


Check in and Departure times
Check in is between 16.00hrs & 19.00hrs and we ask that guests vacate their rooms by 11.00hrs on day of departure. If you plan to arrive after 19.00 please let us know as we want to ensure that someone is here to welcome you to Bod Hyfryd

 


Late arrival procedure
Please ensure you contact us no later than 19.00hrs on the day of arrival, if you will be arriving late. Failure to notify us may result in the room being re-let or the £50 ‘no-show’ charge being applied to your credit card
 

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Damages and Breakages 

  • Please take care with our accommodation and property. You are responsible and liable for any breakages or damage which you cause to the accommodation or its contents

  • Please report these as soon as they occur, especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly

  • We do not normally charge for minor breakages, but we reserve the right to make a charge to the guest’s credit / debit card, or we may send you an invoice, for repair or making good if the damage or breakage is significant

  • In the case of non-repairable damage, missing or soiled items we apply a new for old replacement cost policy

  • We may make an additional charge of £100 if you did not report this at the time of your stay

 


Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees contractors whilst acting in the course of employment

 


Discrimination

  • It is the policy of Bod Hyfryd not to discriminate on the grounds of race, ethnicity, gender, age, religion, marital status, disability or sexual orientation

  • Guests and all staff or sub-contractors engaged by or on behalf of Bod Hyfryd are expected to adhere to this policy and we may, without incurring any liability, remove from the property any person or persons offending against this policy

 


Guest Behaviour

  • Guests are requested to keep noise levels and behaviour to an acceptable level for the sake of others staying at our B&B

  • We reserve the right to judge acceptable levels of noise or behaviour of guests, who upon request must curtail their behaviour to an acceptable standard

  • In the event of failure to comply with management requests, we may terminate the booking immediately and request the offending guests to leave without any refund or compensation

 


Take away food
Guests are requested not to bring take away food into their bedrooms. Spillages on bedding or carpets may result in difficult stains and dry cleaning bills which may be added to guest bills 

 


Privacy Policy

  • Any data collected during the course of this booking will be stored on our computer

  • With your permission we may from time to time contact you about promotions and offers

  • We will not share your details with any third party

 


Access Statement
Parking is in the carpark to the side of the property and there is a short walk to the front door. From the front door there is a very small step into the entrance hallway, and Guest rooms are accessible via the main staircase with handrail on one side. There are a further two steps at the top of the main staircase as you access the landing/Rivendell room. Our guest shower room has a walk-in shower with 50mm high plinths from the floor level. A non-slip shower mat can be found on the hanging rail in your room. We advise use of this for your own safety. If you have any concerns over the accessibility of our rooms, please do not hesitate to contact us to discuss your requirements

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